The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs COCINA Y NUTRICION. DESARROLLO PERSONAL Tu serie favorita

Tu serie favorita

Colección dirigida por Umberto Eco

Estado del Libro: Bueno Número de Páginas: 333 Año de Publicación: 2011

Adriana lo tiene un poco más complicado si cabe: se resiste a aceptar que se ha enamorado de una chica e intenta dar la espalda a Julia y a todo lo que sintió con ella

mirada bajo los curiosos ojos de arriesgados adolescentes

The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs COCINA Y NUTRICION. DESARROLLO PERSONAL Tu serie favoritaLibro Usado, Tapa Dura. In this groundbreaking book, Bill Price and David Jaffe offer a new, game changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrongeliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of